Terms of service

Terms of Service

Thank you for choosing our family-owned jewelry company! By using our website or purchasing our products, you agree to the following terms of service, which constitute a legally binding agreement between you and us.

  1. Returns and Refunds: We count it a privilege that you would choose to shop with us and support our family business. Out of confidence in our ability to match you with the perfect gift and care for you as our customer along with the recipient, we offer our "Gotta Love It Guarantee." With this guarantee, no one is ever stuck with what they've purchased from us! Retail items may be returned within 7 days, unworn including boxes and receipts. Sale items are non-refundable but are eligible for store credit. Unfortunately you are unable to return a gift card for cash. 

  2. Intellectual Property: All content on our website, including but not limited to logos, certain images, and text, is the property of our company and is protected by copyright and other intellectual property laws. You may not use our content without our express written permission.

  3. Ordering and Payment (Coming Soon): To place an order on our website, you must provide accurate and complete information about yourself and the products you wish to purchase. We accept payment through our secure checkout process with options including credit card, PayPal, or other approved methods. We reserve the right to cancel any order or refuse service at any time.

  4. Shipping (Coming Soon): We offer shipping to the US and other countries as applicable. Please note that shipping times and fees may vary based on your location and chosen shipping method. We are not responsible for any customs or duty fees that may apply to international orders.

  5. Product Information (Coming Soon): We make every effort to ensure that product information on our website is accurate and up to date. However, we cannot guarantee that all information is error-free. Prices, descriptions, and availability of products are subject to change without notice.

  6. By providing your phone number or email, you consent to receive marketing communications, including SMS messages and emails, from Andrew Z Diamonds & Fine Jewelry. Message and data rates may apply. Message frequency may vary. You may opt out of SMS messaging at any time by replying STOP, and you may unsubscribe from emails using the link provided in each message.

    We respect your privacy. Your information will be used solely by Andrew Z Diamonds & Fine Jewelry for communication and marketing purposes. We do not sell, share, or distribute your information to third parties.

Thank you for choosing Andrew Z Diamonds and Fine Jewelry! If you have any questions about these terms of service, please contact us.