The Andrew Z Diamonds Experience

Frequently Asked Questions

What are your store hours?

Tues.-Fri: 11am-6pm

Sat: 10am-4pm

Sun-Mon: Closed

Do I need an appointment to shop?

We do not require an appointment; you’re always welcome to stop by! However, our store can get busy, so if you’re interested in creating a custom design, we recommend booking an appointment. This ensures one of our experts can give you dedicated time and attention.

Do you service watches?

Yes, we do! Our expert watchmakers can handle almost any repair—from battery replacements to complete overhauls. Bring in your watch, and we’ll provide a detailed estimate.

Can you repair or resize jewelry?

Yes, absolutely! No appointment is necessary—just bring your piece in, and our experts will take care of it.

Do you buy gold, silver, or estate jewelry?

Absolutely! No appointment is necessary—drop off your jewelry, and our expert estate evaluators will provide you with a fair price based on the current gold market.

Do you offer custom jewelry design services?

Yes, we do! Our custom design services are completely free. Our designers will guide you through each step—from concept and sketches to selecting stones and creating the finished piece—so you can bring your vision to life at no extra cost.

Do you offer financing?


Yes, we do! We partner with Synchrony Bank to offer a variety of financing options. Click here to see if you prequalify.